Shipping Approach

Shipping Rates & Policies

Ground Shipping:

Expedited Shipping:

Need those cherries to hit the road pronto? 2-day expedited shipping is available within the continental U.S. for a rate of $24.95.

• 2-Day Expedited Shipping is available within the continental U.S. for street addresses only.
  
• Orders that qualify for Free Shipping may upgrade to Expedited Shipping for $14.95.
  
• Expedited Shipping is available Monday–Thursday for residential addresses only. Orders placed after 11 AM EST Thursday through Sunday will be processed the following week.
• Business recipient expedited orders ship Monday-Wednesday.  Orders placed after 11am EST on Wednesday will ship the following week. This is to ensure orders arrive during open business hours.
• During warmer months, products containing chocolate or cheese require Expedited Shipping to help ensure quality upon arrival. Complimentary cold packs are automatically included with these orders.
• Please note: delivery timelines begin once the carrier receives your package, not when the order is placed.

Order Shipping Schedule

Here's our full ship-by cheat sheet — find your order day, see when it heads out the door.

A few things worth knowing:

• Once your package is on the move, tracking updates automatically as it makes its way through the carrier’s hands and toward its final destination.
• We hustle to get orders out the door as quickly as we can, but holidays, special events, wild weather, and the holiday-season rush can occasionally add a little extra time to the journey.
• And since our goodies begin their adventure in beautiful, rural Northern Michigan, most destinations around the country can expect their packages to arrive within approximately 2–5 business days once they’re in transit.

Planning ahead for a special occasion?

• Planning a gift for later? You can choose a Future Ship Date at checkout.  This date tells us when to begin processing your order, it is not a guaranteed delivery date. Once your order ships, your selected shipping method determines how long it spends in transit. It won’t speed up the time it takes us to prepare your order.
• For the freshest arrival, especially when sending our perishable goodies, we recommend choosing a ship date that steers clear of weekends and holidays. A little planning helps your treats arrive happy, fresh, and ready to enjoy!

Bob’s Guarantee: We've got you covered!

• Uh-oh! Something didn’t arrive quite right? Please let us know within 24 hours of delivery and send along a photo or two. That way, our Service Ambassadors can see what happened and get to work making things right.
• We do our best to tuck every order safely into its journey, but sometimes Mother Nature, a wrong turn, an unopened package, or an incorrect address can throw a little curveball our way. If your order runs into trouble, our Service Ambassadors are happy to help sort things out!

Product Availability:

• Gift box orders are subject to availability. If something in your order happens to sell out, we’ll recommend a merry little substitute that’s as close as we can get.
• If you’d rather skip the suggested swap, no problem! We’ll send the rest of your order on its way and refund the out-of-stock item. We do not backorder products during our holiday season.